Please note that these services just became available again. We expect high volume will cause some delays initially.

Samsung USA both MetroPCS and T-Mobile Unlock APP Models are NOT SUPPORTED. If you order one of these models a code will be produced and supplier will not refund us under any circumstances. 

Prior to placing an order on Samsung USA we suggest that you power on the phone with a not accepted sim card and verify the phone prompts for Sim Network Unlock PIN and not Unlock APP. 

Below is a list of known models that require Unlock APP but some older replacement models will as well.

T-Mobile APP: Avant (SM-G386T), Core Prime (SM-G360T), Grand Prime (SM-G530T), J7 (SM-J700T)
Note 5 (SM-N920T), On5 (SM-G550T), S6 (SM-G920T), S6 Edge (SM-G925T), S6 Edge Plus (SM-G928T)
S7 (SM-G930T), S7 Edge (SM-G935T)
MetroPCS APP: Core Prime (SM-G360T1), Grand Prime (SM-G530T1), On5 (SM-G550), S7 (SM-G930T)

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