Knowledgebase - What is a PUK Code?

What is a PUK Code?

PUK or 'Personal Unlocking Key' or 'Pin Unlock Key' is a security feature on most mobile devices that protects your SIM card data. A PUK code is required when a SIM Card Pin Code has been entered '3x' incorrectly.

Please note: Unblocking a SIM card with a PUK differs from 'Network Unlocking' which allows a mobile device to be used with other mobile networks.

If you enter the wrong PUK code '10 times in a row', your SIM card will be invalidated, and will display an error message: PUK blocked call operator. If you see this error, you will need to purchase a new SIM Card.

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